A biopharmaceutical organization transformed its ISO 27001 Information Security Management System (ISMS) by replacing fragmented paper records, Excel spreadsheets, and Office documents with a centralized digital platform for information security, risk, and compliance management.
Built on Microsoft Power Platform, the new environment brings ISO 27001 documentation, risk registers, security controls, audits, corrective actions, and supporting evidence together in one system. The transformation established a single source of truth and enabled the organization to move from document-based compliance management toward a more connected, data-driven approach to information security and risk management.
The Challenge
The organization’s ISO 27001 documentation and records were distributed across multiple formats and locations. Policies and procedures, risk registers, Statements of Applicability, controls, audit records, corrective actions, and evidence were maintained separately, making version control, information retrieval, and cross-referencing increasingly difficult.
The fragmented approach also limited visibility into the relationship between risks, security controls, procedures, audit findings, and evidence. This increased administrative effort, complicated internal and external audit preparation, and created the potential for differences between information security activities performed in practice and the information formally documented within the ISMS.
The Solution
A centralized Information Security Management System (ISMS) platform was implemented to digitalize and structure ISO 27001 risk and compliance management. The project included migration of existing documents and records, configuration of users, roles and access rights, master data setup, integration, and user training.
The solution connects standards, requirements, risks, controls, procedures, audits, findings, corrective actions, and supporting evidence within a single environment. Controlled document workflows support review and approval processes, while centralized risk registers and Statements of Applicability provide greater visibility into the current status of information security risks and controls.
During the migration and review of existing information, an important discrepancy became visible between risks identified and managed across the organization and those formally recorded in the existing risk register. Centralizing previously disconnected information enabled these gaps to be identified and addressed systematically.
Results & Benefits
The implementation transformed a fragmented, document-centric process into a centralized, data-driven approach to ISO 27001 risk and compliance management. The organization now has a single source of truth for information security documentation, risks, controls, audits, corrective actions, and supporting evidence.
The connected data model improves traceability across the entire information security management lifecycle – from Risk → Control → Procedure → Audit → Corrective Action. It also provides greater visibility into the organization’s actual risk landscape, improves data reliability, and reduces dependence on multiple spreadsheets, document versions, and paper-based registers.
Audit readiness has also improved, as relevant documents, controls, records, and evidence can be identified and traced more efficiently. Beyond digitizing ISO 27001 documentation, the solution provides a more transparent and scalable foundation for information security governance, continuous compliance, and data-driven risk management.
Project Information
Industry
Pharmaceutical
Client Type
Biopharmaceutical Company
Project Type
Software Solution Development
Technology
Microsoft Power Platform
Region
Bulgaria
